Mail order pharmacies can cause patients to rush to get an emergency refil.

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Mail-order pharmacy-only coverage is unethical and irresponsible.

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Interruptions in treatment are common with mail order pharmacy.

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Forced mail order pharmacy can cause significant delays in discharge.

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Upon being forced to mail-order, many patients find they are met with challenging hoops to jump through and numerous barriers to accessing medications. 

Some of Jim's issues begin in the same way as many others. The initial communication barriers and incapability of the PBMs and their pharmacies to understand simple patient information can be a major hurdle. 

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Please listen to Katie's story at 54 minutes and 30-second mark.

Moving testimonies about the many issues with mail-order pharmacies. were told at the Georgia House Joint Special Committee on Access to Quality Healthcare

Keep in mind, Express Scripts Optum RX and CVS Caremark are pharmacy benefit managers or PBMs that force many patients to their own affiliated mail-order pharmacies.

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Imagine, a patient just diagnosed with cancer and the physician informs them that chemotherapy will be needed. Taking chemotherapy comes with many risks. The medication is toxic to the patient’s body and destroy healthy cells, hair loss may be inevitable, there is an increased risk of infections, and the battle will most likely be difficult emotionally, physically, and financially. Although chemotherapy may not be a promise to a cure, the patient decides to embrace and fight cancer.

Patients Didn't Know They Would Also Have to Fight The Mail-order Pharmacy Just to Receive Their Medications

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The mail-order pharmacy said that they were “sorry for the inconvenience.” "Inconvenience? I could have died."

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